Equinox Technology Legal Center

Overview

Welcome to the Equinox Technology Legal Center.
These documents outline the terms, policies, and commitments governing your use of Equinox Technology’s telecommunications, internet, and managed network services.
By signing a Service Order or using our Services, you agree to comply with these terms and the policies referenced below.

Core Agreements and Policies

1. Terms and Conditions

The primary agreement that governs your relationship with Equinox Technology, including billing, renewals, limitations of liability, and dispute resolution procedures.

2. Fair Use Policy

Defines acceptable thresholds for usage on “unlimited” plans and outlines restrictions against fraudulent, abusive, or unlawful traffic.
Ensures compliance with FCC and carrier regulations.

3. Acceptable Use Policy

Specifies prohibited activities such as spam, spoofing, or unauthorized access.
Protects network integrity and compliance with telecommunications laws.

4. Service Level Agreement (SLA)

Outlines uptime targets, response times, and credit policies for service interruptions.

5. Privacy Policy

Explains how Equinox Technology collects, uses, and protects customer information, including compliance with CPNI regulations and applicable privacy laws.

Notice of Updates

Equinox Technology may modify these policies periodically.
Revised versions become effective upon posting to this Legal Center.
Customers will be notified of material changes via email or invoice notice.

Contact Information

Equinox Technology Support
Email: support@equinoxtechnology.net | Phone: (615) 562-5650
Billing Questions: finance@equinoxtechnology.net